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Registering Your Account for COTC

To utilize Duo you will need to first register a device. This article will guide you through the process.


Start by visiting the COTC device management portal and login with your COTC username and password.

Once you visit the site you will need to authenticate and a message will display indicating the two-factor authentication method being used or options for setting up an account for the first time.

The Device Management site will display the currently enrolled devices.

Device Management Panel for BuckeyePass at COTC

Next, click the Add a Device button. The options are:

  • Duo Mobile
  • Security Key
  • Phone Number
  • Touch ID (see compatible devices)
  • Face ID
  • Mobile Touch ID
  • Android Biometrics
  • Windows Hello

The preferred method is a Security Key or the Duo Mobile App on a smart phone or tablet. Please see Installing the Duo Mobile App for details on how to install. These options are the fastest and the most secure. The Duo Mobile app provides the option to generate a passcode without a connection to the internet. It is strongly recommended to activate a secondary device and to maintain an active phone number for recovery purposes.

Duo Mobile

 From the Device Management menu, select Add a device.

Add device button in Duo Mobile application

 Then select the Duo Mobile option.

Select Option window for COTC BuckeyePass with Duo Mobile Highlighted

When using the Duo Mobile option, you will be presented with a screen requesting the phone number of the mobile phone you would like to register to your account (See instructions for using Duo Mobile on tablets below).

BuckeyePass Phone Number screen with empty fields

You will need to enter the complete phone number. Then click the Add phone number button. The dropdown defaults to the United States and can be changed to select a different country code when enrolling an international phone number.

BuckeyePass Phone Number screen with Add Phone Number button highlighted

Next, verify the phone number was entered correctly and select Yes, it's correct

BuckeyePass Confirmation Phone number screen

The next screen will prompt you to download the Duo Mobile App onto your device. If you have not installed it, please see Installing the Duo Mobile Application for details.

Once you have successfully installed the mobile app you can click the Next button to move forward.

BuckeyePass download Duo Mobile Prompt

You will then be prompted to scan a QR Code to complete the process. Open the Duo Mobile App on your phone and scan the code.

COTC QR code for BuckeyePass

Once the QR code is scanned you can click the Continue button to move forward.

Added Duo Mobile Confirmation screen

You will then be returned to the Device Management site.

Device Management Panel for BuckeyePass at COTC
Tablet

 From the Device Management menu, select Add a device.

Add device button in Duo Mobile application

Then select the Duo Mobile option.

Select Option window for COTC BuckeyePass with Duo Mobile Highlighted

On the next screen select I have a tablet.

Duo Mobile Screen with I Have a Table link highlighted

 

The next screen will prompt you to download the Duo Mobile App onto your device. If you have not installed it, please see Installing the Duo Mobile Application for details.

Once the application is installed on your device, click the Next button to move forward.

BuckeyePass download Duo Mobile Prompt

You will then be prompted to scan a QR Code to complete the process. Open the Duo Mobile app on your tablet and scan the code. 

COTC QR code for BuckeyePass

Once the QR code is scanned you can click the Continue button to move forward.

Added Duo Mobile Confirmation screen

You will then be returned to the Device Management site.

Device Management Panel for BuckeyePass at COTC

 

Security Key

 From the Device Management menu, select Add a device.

Add device button in Duo Mobile application

Select the Security Key option.

BuckeyePass Duo Mobile with Security Key option highlighted

Then click Continue.

Security Key Continue window

Then select the type of security key to enroll.

Security Key type prompt

When selecting External security key or built-in sensor you will be prompted to approve the setup.

Helpful Note

The prompts may vary depending on the operating system and browser being used during the enrollment process. 

Windows Security Key setup screen

Insert your security key if prompted.

Windows prompt to insert security key

Click Continue.

Add security key complete

You will then be returned to the Device Management site.

Device Management Panel for BuckeyePass at COTC

 

Phone Number

 From the Device Management menu, select Add a device.

Add device button in Duo Mobile application
Add new Phone number option highlighted

You will need to enter the complete phone number. Then click the Add phone number button. The dropdown defaults to the United States and can be changed to select a different country code when enrolling an international phone number.

BuckeyePass Phone Number screen with empty fields

Next, verify the phone number was entered correctly and select Yes, it's correct.

BuckeyePass Confirmation Phone number screen

Click the Continue button to complete the device registration.

Add phone number continue button

You will then be returned to the Device Management site.

Device Management Panel for BuckeyePass at COTC

 

Touch ID

 MacOS devices that support Touch ID can now be enrolled in Duo. A Duo supported device with Touch ID and Google Chrome is required. To enroll your device, follow the steps below.

From the Device Management menu, select Add a device.

Add device button in Duo Mobile application

Select Touch ID and click Continue. If Touch ID is not an option, then your device and browser may not be supported. Google Chrome is required for Touch ID support.

BuckeyePass Add Touch ID Option
Add touch ID Window with Continue highlighted

Chrome will prompt you to verify your identity. Your fingerprint never leaves your device, so Duo will not have access to your fingerprints. Place your finger on the Touch ID button to complete the Touch ID enrollment.

Touch ID prompt for fingerprint

Once completed click Continue.

Add touch ID complete

You will then be returned to the Device Management site.

Device Management Panel for BuckeyePass at COTC

Your Touch ID is now enrolled in Duo and can be used anywhere you see the Duo prompt in Google Chrome on COTC applications.

For details on Device Management please see Manage Devices & Settings.

Face ID

These instructions are for adding iPhone or iPad using your Face ID device to access the device management portal.

Passkeys and Face ID must be configured on your smart phone or tablet prior to enrolling Face ID with Duo.

Learn how to set up Face ID & iCloud Keychain sync.

From the Device Management menu, select Add a device.

Add device button in Duo Mobile application

Select Face ID/Touch ID.

BuckeyePass Add Face ID

Select Continue on the next two prompts.

Face ID Continue Screen
Face ID Scan prompt

Complete the Face recognition and click Continue to complete the setup.

Face ID Continue Screen

You will then be returned to the Device Management site.

Device Management Panel for BuckeyePass at COTC

 

Mobile Touch ID

 These instructions are for adding Touch ID using your iPhone or iPad to access the device management portal.

Passkeys and Touch ID must be configured on your iPhone or iPad prior to enrolling Touch ID with Duo.

Learn how to set up set up Touch ID & iCloud Keychain sync

From the Device Management menu, select Add a device.

Add device button in Duo Mobile application

Select Face ID/Touch ID.

BuckeyePass Add Face ID

Select Continue on the next prompts.

Face ID Continue Screen

Complete the touch ID.

Complete the touch ID Prompt

Click Continue to complete the setup.

Face ID Continue Screen

 

Android Biometrics

These instructions are for adding Android biometric device to access the device management portal.

Facial or fingerprint biometrics must be configured on the device prior to enrolling the device with Duo.

Facial or fingerprint unlock must be setup on the device. Go to Settings → Security to change your unlock settings. Refer to the Google support articles Unlock your Pixel phone with your fingerprint and Unlock your Pixel phone with your face, the Samsung articles Set up and use the fingerprint sensor on your Galaxy phone and Use Facial recognition security on your Galaxy phone, or your device manufacturer's support site for examples of how to do this.

From the Device Management menu, select Add a device.

Add device button in Duo Mobile application

Select Device verification.

Device Verification selected for Android Biometrics

Click Continue.

Device verification screen continue button highlighted

Follow the instructions to verify your biometric or pin based authentication. Click Continue.

Android biometrics confirmation screen

 

Windows Hello

These instructions are for adding a Windows Hello compatible device using Facial recognition, fingerprint, or PIN. Learn how to set up Windows Hello at the Microsoft support site.

Chrome Incognito and Edge InPrivate browsing won't work with Windows Hello, but will work with Security Keys.

From the Device Management menu, select Add a device.

Add device button in Duo Mobile application

Select Windows Hello.

BuckeyePass Windows Hello option highlighted

Click Continue.

Windows Hello continue window

Follow the Windows Hello instructions to verify your identity by entering your PIN, scanning your fingerprint, or pointing your face to your camera.

Windows prompt screen for touch or face ID

Click Continue to complete the setup.

Add windows hello complete

 


 

Last modified: Oct 16, 2023