Customer Interaction Client powered by PureConnect
Customer Interaction Client, known as CIC, is the call management system supported by the OCIO for service desks across campus.
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General
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Frequently Asked Questions
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Help
If you have any trouble accessing or using PureConnect (CIC), please contact the IT Service Desk 24/7 at 614-688-4357 (HELP), Self Service, or servicedesk@osu.edu.