Quickstart Guides none Job Aids General Logging into Genesys Logging Into Genesys using a Shared Student or non-OSU Account Basic Navigation in Genesys Logging Out of Genesys The Workspace Going On Queue and Activating a Queue Selecting Your Phone Managing Your Status Answer an Inbound Call Managing a Call Ending a Call Making an Outbound Call in Genesys Genesys Preferences Window Your Genesys Profile Using Genesys Help The Workspace for Supervisors Managing Members of a Queue Monitoring and Coaching a Call Video Demos none Templates none Frequently Asked Questions General Why can't I see the block O to log in?
